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Linux Plan
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Our
Contact Info:
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FAQ
Logon Problem
Upload , FTP
Hosting Plans
Payment & Activation
Technical
Problems :
DNS Update:
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Logon Problem:
I can logon Control
Panel and FTP , but my domain doesn't work. !!
Go to
http://www.whois.net/ Be sure that
your domain DNS is currently updated to our server
DNS server as shown in our email with subject
"Your domain name Is Ready", if it
is not updated contact your domain registration and request for dns update
.
Upload , FTP :
How do I publish my Website
and upload my files with FTP?
You can use
WS_FTP as the FTP
program to publish your Website. You can transfer files by simply dragging and
dropping files from your computer to our server. You can download this free FTP
tool
http://www.ipswitch.com.
I am not able to login to my FTP
?
Check these
3 data from our email with subject "Your domain name Is Ready"
1- Host name
2- User name 3- Password
I logged to the server with ftp software , which
folder I have to upload my files ?
Upload your
files in "Public_Html" folder.
Can you transfer
my web site from old server to your server?
Yes , you are welcome.
Hosting Plans :
I'm trying to set up a
Hosting Plan but it keep being asked to pay another Plan. What
should I do?
Click on the bottom
"Update Changes".
I have 300 owners who I want to give
an e-mail address to, each one with a different password and username, I want
them to be able to set it up on outlook , can you make it ?
Yes , you can.
Payment & Activation :
Hello, I just found your
hosting service and was shocked at the low pricing. Is there something that is a
catch?
No catch
, just we believe in "low price, more clients, more money".
How long it may take to open an account?
You will get
instant account activation .
Do you accept credit cards payments from
Russia?
Yes, we accept
International payments.
How can I pay for you?
If you failed email
us.
How can I recuring
my payment ?
Logon at
http://www.gotounlimited.com/accounts
Under "Your Domains:" Select your domain name , then click on "View"
Under "Billing Details" Click on [ Make Payment Here ]
I am trying to purchase hosting plan but it is
not accepting my credit card , although I know its good I
use it on other sites, what can I could do ?
Try
another credit card or another time.
I don't have the money to pay for it. But we will put your banner
top of my home page !!
If your
website gain minimum 200 unique visitor Email me your URL and we can manage it.
If I transfer my domain , how much is going to
cost to transfer and after the transfer how long is going to take to start using
my account ?? I'm from the UK, would it still be ok for me to
sign up ?
It need 1-3 days
to update your dns and start your account , We accept International Users.
Technical
Problems :
It's said, that your plans have unlimited space. Is it really so, or you've got some limits, which aren't
described on your site?
Yes , we offer
unlimited plans except nude materials.
Do you Accept a
International domain ? (.com .br .mx or .co.uk)
Yes we
accept a International domain.
Do you provide shell
access for my account?
No , we don't provide shell access for
security issue.
Could you please change my
user name and domain name for my account ?
Yes, we can
.
Can I request special modification on your server?
No , you
cannot because any modification may effect another accounts on the same server.
I create a sub-domain but it does not
work !!
It need time to
activate.
Can I upgrade the plan I
originally choose at anytime?
Yes, any
time.
Can I send spam e-mails?
Your
account will be closed without refund.
What is the quick address for web mail?
http://your_domain_name/webmail
DNS Update:
What is your dns to update my domain ?
You will
got an email for that
with subject
"Your domain name Is Ready".
Otherwise
our DNS records are:
ns1.gotounlimited.com
ns2.gotounlimited.com
But remember
it takes 1-3 days for be updated
I don't know what DNS mean and how to update it ,
Would you please make it on behalf ?
Yes, Just email me
the web site of your domain name registration and your user name and password.
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Copyright ©1998 GotoUnlimited.com |
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